Meet the mSELL AI Order Assistant
An AI voice assistant that calls retailers, greets them by name, reviews past orders, suggests products and schemes, and books the order — automatically, every single time.
How It Works
The mSELL AI Order Assistant places outbound voice calls to retailers on a schedule you control, then takes the entire order end-to-end — no human intervention required.
- 1Schedule calls from backend
- 2AI greets retailer
- 3Reviews previous orders
- 4Suggests products & schemes
- 5Confirms quantities
- 6Books & confirms order
AI Assistant: Namaste Gupta Ji! This is your AI order assistant calling for today's order.
Rajesh Ji: Repeat Chiji Noodles.
AI Assistant: Sure — quantity 15 boxes?
Rajesh Ji: Yes, and add Ringo Star too.
AI Assistant: Order confirmed — 15 boxes Chiji Noodles + Ringo Star. Thank you!
Key Features
Everything a great order-booking call needs — without needing a person to make the call.
Personalized Greetings
The AI addresses every retailer by name and greets them like a familiar sales rep, not a robocall.
Smart Product Recommendations
Suggests products based on order history and buying patterns to keep baskets relevant and full.
Scheme & Offer Communication
Automatically informs retailers about live schemes and discounts, right when it matters most.
Upselling & Cross-Selling
Nudges retailers toward larger quantities and complementary products to maximize order value.
Automatic Order Confirmation
Confirms quantities, reads back the order summary, and books it directly into the system.
24x7 Availability
No missed calls, no waiting for a sales rep to be free — orders can be placed any time, any day.
Business Benefits
Built to move the numbers that matter to your business.
No Missed Orders
Every scheduled call goes through, so no retailer order slips through the cracks.
Higher Sales
Smart upselling and scheme communication drive larger, more frequent orders.
Reduced Manual Effort
Frees up your sales team from repetitive order-taking calls.
Better Retailer Engagement
Consistent, personalized outreach keeps retailers connected to your brand.
Improved Productivity
Your team spends time on relationships and growth, not routine follow-ups.
